Terms and Conditions

These terms govern your use of the Digital Concierge website, our online cyber security training and any related services.

By accessing this website you agree to these Terms, which include our Privacy Policy.

1. Terms of use

This website is owned and operated by The Digital Concierge (ABN 72 165 255 916). By accessing and/or using this website, our training content and related services, you agree to these Terms and Conditions, which include our Privacy Policy (Terms), without limitation or qualification.

Please review our Privacy Policy and these Terms carefully, and cease using our website immediately if you do not agree to them. In these Terms, 'us', 'we' and 'our' means The Digital Concierge and our related entities.

2. Collection notice

We may collect personal information about you as part of your use of this website, including when you submit a training enquiry, and for the purposes set out in our Privacy Policy.

We may disclose that information to third parties who help us deliver our services (including information technology suppliers, communication suppliers and our business partners) or as required by law. If you do not provide this information, we may not be able to provide all of our offerings to you and certain features of our website may not be available.

By providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in our Privacy Policy and these Terms.

3. Membership and training access

Access to the Bronze, Silver, Gold, Platinum, AI, and Apps & Devices training levels is provided as a single yearly membership of AU$120 per learner, unless otherwise agreed in writing for group or business enrolments.

Membership is personal to the named learner and must not be shared. Training content is updated from time to time and the exact modules available may change during your membership term.

4. Accuracy, completeness and timeliness of information

The information on our website is not comprehensive and is intended to provide a summary of who we are and the training we offer. While we use all reasonable attempts to ensure the accuracy and completeness of the information on our website, to the extent permitted by law, including the Australian Consumer Law, we make no warranty regarding that information. You should monitor any changes to the information contained on this website.

Our training is educational in nature and does not constitute legal, financial or professional security advice.

We may, from time to time and without notice, change or add to the website (including these Terms) or the services described in it. We do not undertake to keep the website updated and are not liable to you or anyone else if errors occur in the information on the website or if that information is not up-to-date.

5. Linked sites

Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked websites and have no control over or rights in them.

6. Intellectual property rights

Unless otherwise indicated, we own or license from third parties all rights, title and interest (including copyright, designs, patents, trademarks and other intellectual property rights) in this website and in all material made available on it, including all text, graphics, logos, audio, training modules and software (Content).

Your use of this website and access to any Content does not grant or transfer any rights, title or interest to you. We grant you a licence to access the website and view the Content on the terms set out here and, where applicable, as expressly authorised by us and/or our third party licensors.

Any reproduction or redistribution of this website or the Content is prohibited and may result in civil and criminal penalties. You must not copy the Content to any other server or location for publication, reproduction or distribution.

7. Unacceptable activity

You must not do any act that we would deem inappropriate, that is unlawful, or that is prohibited by any laws applicable to our website, including:

  • Any act that would breach the privacy (including uploading private or personal information without an individual's consent) or any other legal rights of individuals
  • Using this website to defame or libel us, our employees or other individuals
  • Uploading files that contain viruses that may cause damage to our property or the property of others
  • Posting or transmitting any non-authorised material, including material that is, in our opinion, likely to cause annoyance, or that is defamatory, racist, obscene, threatening, pornographic, or otherwise detrimental to or in violation of our systems or a third party's systems or network security
  • Sharing your membership credentials or training materials with people outside your enrolment

If we allow you to post any information to our website, we have the right to take that information down at our sole discretion and without notice.

8. Warranties and disclaimers

To the maximum extent permitted by law, including the Australian Consumer Law, we make no warranties or representations about this website or the Content, including that they will be complete, accurate or up-to-date, that access will be uninterrupted or error-free or free from viruses, or that this website will be secure.

We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this website or a linked website. You must take your own precautions to ensure that whatever you select for your use from our website is free of viruses or anything else that may interfere with or damage your computer systems.

We reserve the right to restrict, suspend or terminate without notice your access to this website, any Content, or any feature of this website at any time, and we will not be responsible for any loss, cost, damage or liability that may arise as a result.

9. Liability

To the maximum extent permitted by law, including the Australian Consumer Law, in no event shall we be liable for any direct or indirect loss, damage or expense — irrespective of the manner in which it occurs — which may be suffered due to your use of our website and/or the information or materials contained on it, or as a result of the inaccessibility of this website or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.

10. Jurisdiction and governing law

Your use of this website and these Terms are governed by the law of Tasmania, and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in Tasmania.

Questions about these terms

If anything here is unclear, please get in touch through our enquiry form and we will be happy to explain.

This page is maintained by Digital Concierge and may be updated from time to time. Any changes will be published here.